Privacy policy

 

 

1. Identifying the Company responsible for the file

In accordance with the Personal Data Protection Act 15/1999, of 13th December, we hereby state that the personal information obtained as a result of such data being sent will be included in a file owned by CLÍNICA VICTORIA MELONERAS S.L. with corporate address at C/ Mar Mediterráneo 2, 35100 San Bartolomé de Tirajana (Las Palmas) and that all security measures established under Royal Decree Law 1720/2007 have been implemented.

2. Uses to which the personal information may be put

CLÍNICA VICTORIA MELONERAS S.L. informs the User that their personal information will be used for the following purposes:

1. To deal with and answer communications or requests received either by email or using the form on the Web Site.
2. To deal with and manage requests for appointments.
3. To deal with and manage requests for second opinions.
4. To deal with and manage requests from the questions and suggestions mailbox
5. To manage curriculums and selection processes contained in the jobs pool.
6. To keep a record of commercial relationships.
7. To carry out publicity and commercial prospecting activities.
8. In addition, CLÍNICA VICTORIA MELONERAS S.L. will record and keep on file the IP address from which the User sent the personal information and made subsequent connections and the time and date of the registration and subsequent connections as proof of the consent referred to above and to verify the User’s behaviour and his or her use of the CLÍNICA VICTORIA MELONERAS S.L.. Services. An IP address is a number assigned to your computer when using the internet. Your IP address is also used to identify you during a specific session and to collect general demographic data.
9. Informed consent for the use of information

CLÍNICA VICTORIA MELONERAS S.L. informs the Users of its Web Site that this privacy policy contains all the aspects relating to personal information handling which CLÍNICA VICTORIA MELONERAS S.L. carries out as the party responsible.

Therefore, when the User no longer maintains a commercial relationship with CLÍNICA VICTORIA MELONERAS S.L., he or she should be aware that by sending an email or sending their personal information using the contact form to CLÍNICA VICTORIA MELONERAS S.L. or by sending CLÍNICA VICTORIA MELONERAS S.L. any other personal information, this is considered as having given their voluntary, unequivocal, specific, informed and express consent for CLÍNICA VICTORIA MELONERAS S.L. to use such personal information for the purposes laid down in section “2” of this Privacy Policy and to deal with their communications or send documentation. If this is not the case, and the User does not give such consent, please refrain from sending emails or sending your personal information to CLÍNICA VICTORIA MELONERAS S.L..

Similarly, CLÍNICA VICTORIA MELONERAS S.L. also informs that if the user sends an email or communicates his or her personal information to CLÍNICA VICTORIA MELONERAS S.L. in the capacity of the position they hold in a Company – either as director, manager, representative and/or any other position as a contact person for that Company – it will be understood that such communications constitute free, unequivocal, specific, informed and express consent for CLÍNICA VICTORIA MELONERAS S.L. to use their personal information for the purposes laid down in section “2” of this Privacy Policy and to deal with their communication and send documentation. If this is not the case, and the User does not give such consent, please refrain from sending emails or sending your personal information to CLÍNICA VICTORIA MELONERAS S.L..

4. Sending and recording personal information

The sending of personal information is obligatory in order to make contact and receive information regarding the services of CLÍNICA VICTORIA MELONERAS S.L.. If the personal information requested is not provided or if this Privacy Policy is not accepted then it will not be possible to subscribe, register or receive information regarding the products and services of CLÍNICA VICTORIA MELONERAS S.L..

5. Security measures adopted in relation to using personal information

CLÍNICA VICTORIA MELONERAS S.L. informs the User that, in accordance with the Personal Data Protection Act, Data Protection Regulations and Royal Decree Law 1720/2007, it has taken the necessary technical and organizational steps to guarantee the safety of personal information and to avoid their alteration, loss and unauthorized use or access, taking into account current available technology, the nature of the information stored and the risks to which it is exposed, whether from human actions or from the physical or natural medium and that personal information will only be stored in files which comply with the conditions laid down in the aforementioned regulations in respect of their integrity and security and that of its treatment centres, premises, equipment, systems and programmes.

Similarly, CLÍNICA VICTORIA MELONERAS S.L. guarantees the User that it will comply with its professional confidentiality obligations in respect of personal information and its duty to keep it secret.

6. Exercising the rights of challenge, access, rectification and cancellation of data

The User also hereby declares that, in accordance with Law 15/1999, he or she has been informed of their right to have access to, rectify, cancel, challenge and revoke at any time and free of charge by writing, attaching a photocopy of their identity document, to this address C/ Mar mediterráneo 203, 35100 San Bartolomé de Tirajana (Las Palmas), or to the following email: cvictoria.mel@hospiten.es.

7. Quality of the information

CLÍNICA VICTORIA MELONERAS S.L. informs the User that, unless there exists a legally constituted power of representation, no User may use the identity of another person and communicate his or her personal information and that therefore the User must at all times bear in mind that when using the email or the contact form, he or she may only include personal information which relates to their own identity and which is adequate, pertinent, current, correct and true. In this regard the User alone will be liable for any direct or indirect harm which might be caused to third parties or to CLÍNICA VICTORIA MELONERAS S.L., due to the use of the personal information of another person or of his or her own personal information in the event of it being false, incorrect, out of date, inadequate or not pertinent. Similarly, any User making use of the personal information of a third party, will be answerable to that third party as regards his or her obligation to notify as laid down in article 5.4 of the Personal Data Protection Act in cases where personal information has not been collected from the persons themselves and/or the consequences arising from not having given notice of the fact.

Information required from the User and marked with an asterisk (*) is information which is strictly necessary in order to get in contact with the User. Under no circumstances will the fact of only providing the information that is strictly necessary mean a reduction in the quality of the service.

The data obtained are those which are suitable for the purposes for which they are collected, they are strictly confidential and, therefore, will not be communicated to third parties.

8. Information on minors or incapacitated persons

Use of the CLÍNICA VICTORIA MELONERAS S.L. services is not permitted to minors, and therefore if you are under 18 years of age, do not provide your personal information.

9. Updating information

The User is the only source of his or her personal information and therefore, in order to keep its information up to date at all time in accordance with the principles of the Personal Data Protection Act, CLÍNICA VICTORIA MELONERAS S.L., requests that you write to the address mentioned for exercising your rights of access, rectification, cancellation and challenge regarding any changes to your data and also, if applicable, if you cease working in the company which you represent in order to proceed to their cancellation and/or historic processing.

10. Consent for sending advertising.

In accordance with the LSSI (Information Society Services) Act. CLÍNICA VICTORIA MELONERAS S.L. will not send advertising or promotional messages by email or any other electronic medium unless they have been requested or specifically authorized by the addressee by accepting this Privacy Policy or by other methods of authorization used by CLÍNICA VICTORIA MELONERAS S.L.

If any previous contractual relationship exists with the User, CLÍNICA VICTORIA MELONERAS S.L. will be authorized to send commercial communications regarding products or services offered by CLÍNICA VICTORIA MELONERAS S.L. which are similar to those which were initially contracted by the client. In any case, Users may request that no further commercial information should be sent, by way of our Customer Service channels, once their identity has been confirmed.

Your personal information will be kept on our computers for an indefinite period in order to carry out marketing campaigns for the company’s products and services for as long as you do not exercise your right to end the sending of such publicity mailing.

11. Release of information

With regard to the personal information provided by the interested party, CLÍNICA VICTORIA MELONERAS S.L. guarantees the most complete confidentiality and will be the only recipient of that information and will not release or communicate it to third parties except in those cases indicated by current regulations, and except in those cases where the release of information is the result of free and legitimate acceptance of a legal relationship where the processing, compliance and control necessarily involves the connection of said processing with third-party files or when access is necessary in order to provide a service to CLÍNICA VICTORIA MELONERAS S.L. when it is acting in its capacity of controller of the information.

13. Modifications to this Privacy Policy

CLÍNICA VICTORIA MELONERAS S.L. reserves the right to modify this policy in order to adapt it to future changes in the Law or jurisprudence or due to changes to practices within the industry and will give Users prior notice of such changes when they are to occur.

Uninterrupted use of CLÍNICA VICTORIA MELONERAS S.L. by the User will constitute acceptance of this document together with any modifications and changes which have been introduced.

For the same reasons mentioned above, CLÍNICA VICTORIA MELONERAS S.L. reserves the right to modify or interrupt the CLÍNICA VICTORIA MELONERAS S.L. service, either totally or partially and either with or without notice to the User. CLÍNICA VICTORIA MELONERAS S.L. will not be liable to the User or to third parties for having modified or interrupted the CLÍNICA VICTORIA MELONERAS S.L. service.